Drive client success at Ziff Davis as a Senior Technical Account Manager in Ottawa. Be the trusted technical partner for enterprise clients while focusing on deliverability and performance enhancements.

As a Senior Technical Account Manager, you will oversee critical client interactions and technical operations. This position emphasizes relationship management, helping clients implement solutions that align with their business priorities. Work strategically with both clients and internal teams to ensure high levels of client satisfaction and retention.

Key Responsibilities:
• Guide clients through technical onboarding and setups
• Conduct product demos tailored to client needs
• Act as the escalation contact for technical challenges
• Monitor and enhance client account performance
• Facilitate beta testing and feature rollouts

Requirements:
• 3–5+ years in Technical Account Management
• API proficiency and...