What you’ll be doing

We are looking for a Senior Systems Administrator to deliver advanced operational support, escalation, and continuous improvement across customer and internal environments within Atturra Managed Services. You will play a key role in maintaining platform health, resolving complex issues, driving standardisation, and mentoring engineers, while ensuring services meet agreed SLAs and security standards.

This position works closely with Service Delivery Managers, project teams, and customer stakeholders to support technical outcomes across Microsoft server and workstation platforms, Microsoft 365, VMware/Hyper-V virtualisation, automation, and enterprise backup solutions (including Veeam and Commvault).

Technical Operations & Escalations

• Act as a senior escalation point for complex incidents, problems, and requests across multiple customer environments.
• Perform root cause analysis (RCA),...