What you’ll need to succeed as a Senior Customer Service Specialist at XPO
Minimum qualifications:
2 years of related work experience and call center environmentExcellent typing and 10-key skills Experience with Microsoft Office Availability to work a variety of shifts, including days, evenings, nights and weekendsAble to work independently with little or no supervision and/or in a team environment Preferred qualifications:
Familiarity with DOT regulationsTransportation experienceAble to work independently, with little or no supervision and in a team environment Excellent verbal and written communication skillsPositive, can-do attitude to achieve goalsExcellent interpersonal and communication skills to effectively interact with internal and external customers, law enforcement, claims adjusters, etc. and to influence business/funct...