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SMBC Group | Singapore, Singapore | Posted June 08, 2026
Position Overview
Responsibilities
Own the end-to-end design, development, and optimization of the CLM Manager middleware components.Drive enhancements and continuous improvements to support new business requirements, new country/branch rollouts, and cross-system integrations.Ensure middleware solutions are scalable, secure, resilient, and aligned to enterprise architecture standards.BAU support: Provide day-to-day support and maintenance of critical business applications.Monitor application performance, troubleshoot issues, and ensure timely resolution.Manage and resolve incidents, service requests, and user queries related to the application.Perform bug fixes, patches, and application upgrades.Document incidents, solutions, and support processes for knowledge sharing.Perform root cause analysis for recurring issues and recommend improvements.Ensure compliance with SLAs (Servi...