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NHG Health | singapore, Singapore | Posted June 27, 2026
Position Overview
Responsibilities - Conduct phone screenings to collect biodata and gather social information for medical social workers. Contact patients for appointment reminders and rescheduling.
- Accompany medical social workers on field visits or conduct them independently.
- Timely completion of case recordings.
- Liaise with external agencies.
- Transcribe applications onto online referral systems.
- Monitor and follow up on referral statuses.
- Handle external correspondences.
- Attend to Medical Social Services enquiry emails.
- Maintain work statistics and perform clerical duties.
Skills Crucial to Success in This Role - Diligent, flexible, and resourceful
- Service-oriented with excellent interpersonal skills
- Team player with independent work capability
- Patient-focused with a desire to make a difference
- Proficient in computer skills and Microsoft O...