Hands‑On Development

• Design, develop, and implement ServiceNow solutions across ITSM, CSM, Service Portals, and Scoped Applications
• Build and maintain integrations using REST, SOAP, MID Server, and other frameworks
• Troubleshoot and resolve complex technical issues across environments

Solution Design & Delivery

• Translate business requirements into scalable technical solutions aligned with ServiceNow best practices
• Contribute to solution architecture decisions and platform improvements
• Ensure high‑quality, maintainable, and secure code

Client Engagement

• Work directly with customers to gather requirements and provide technical guidance
• Communicate technical solutions clearly to both technical and non‑technical stakeholders
• Act as a go‑to technical resource for a small team of developers
• Provide guidance through code revie...