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Senior Service Manager

Xylem | nisku, Canada | Posted June 14, 2026

Position Overview

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

Responsibilities

  • Create and maintain a safe working environment and culture within the organization
  • Take care of company property
  • Define and drive proactive customer management, employee management, safety management, interpersonal relationships and leadership skills
  • Demonstrate high impact culture through innovation, accountability and empowerment
  • Be agile in responding quickly to customer issues
  • Participate in operational and strategic management
  • Exercise autonomy to make decisions that impact divisional and cross‑functional/commercial span of control
  • Ensure cost/revenue supports the financial goals of the P&L
  • Provide proactive direction to commercial teams to ensure service center objectives are achieved
  • May provide direct supervision to sales and other commer...

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