Job Responsibilities - Assist the RM in ensuring the smooth flow and operationsof the restaurant - Assist in new staff training and orientation - Responsible for quality of service and cleanliness ofoutlet - Respond to guests enquiries and feedback - Ensure positive customer service in all areas - Handle and respond to customer feedbacks and complaints Job Requirement - Experience in F&B industry in a Management position - Excellent customer service skills - Excellent interpersonal and communication skills - Willing to learn and to lead when required - Strong team player - Able to work under pressure - Able to work split shifts and on weekends and PHs