Village n Life is looking for an experienced Senior Reservations Consultant to join our Travel Support team based at Pezula Nature Retreat in Knysna.

This role is suited to someone who enjoys hospitality sales, building guest relationships and turning enquiries into confirmed bookings.

The Role

As Senior Reservations Consultant, you will manage reservations, quotations and guest communication while supporting revenue growth across the Village n Life portfolio. You will work closely with guests, agents and internal teams to ensure a seamless booking journey from enquiry to arrival.

Key Responsibilities

• Manage reservations, amendments and guest correspondence
• Prepare quotations and follow up to maximise conversions
• Identify upselling opportunities across accommodation, wellness, dining and guest services
• Support group, event and MICE enquiries
• Build relationships with repeat gu...