A multinational BPO company is looking for a managerial-level position to oversee operations for a UK-based insurance client. Responsibilities include supervising day-to-day activities, monitoring team performance against KPIs, conducting staff training, and ensuring compliance with standard operating procedures. The ideal candidate should have solid experience in provider relations or health insurance and possess strong analytical and communication skills. This full-time role offers a salary range of MYR 6,000 - 12,000/month.
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