Overview

Contract Project Manager needed to lead an enterprise CCaaS implementation. You will be a dynamic PM with a proven track record of delivering in a client-facing environment, partnering with the Program Manager and Test Manager to establish a robust test strategy across multiple workstreams. A background in Contact Center as a Service is essential, with the ability to build a comprehensive Test Plan and manage it through delivery with a cross-functional team. This is an urgent requirement with an immediate start based in Manchester. The role is mostly remote with occasional travel to Manchester.

Responsibilities

• Lead and drive progress across multiple workstreams within an enterprise CCaaS implementation.


• Collaborate with Program Manager and Test Manager to design and implement a rigorous Test Strategy.


• Create and manage a comprehensive Test Plan and oversee its execution through ...