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Contract Project Manager needed to lead an enterprise CCaaS implementation. You will be a dynamic PM with a proven track record of delivering in a client-facing environment, partnering with the Program Manager and Test Manager to establish a robust test strategy across multiple workstreams. A background in Contact Center as a Service is essential, with the ability to build a comprehensive Test Plan and manage it through delivery with a cross-functional team. This is an urgent requirement with an immediate start based in Manchester. The role is mostly remote with occasional travel to Manchester.