Summary

We are seeking a visionary Senior Program Manager to lead the development and execution of a transformative, AI-enabled strategic roadmap for our national ordering and billing platform. This high-impact role will be at the forefront of our digital evolution, shaping the future of our services for Residential and Small Business wireline and wireless customers. The ideal candidate will be a strategic thinker with a strong background in program management, a passion for artificial intelligence, and experience with enterprise-level platforms like Salesforce, ServiceNow, and Google Cloud.

Key Responsibilities

• Develop and own the cohesive, multi-year strategic AI roadmap for our national ordering and billing platform, aligning business goals and customer needs.
• Lead the alignment of various AI roadmaps across different platforms (including Salesforce, ServiceNow, and Google) to create a unified and synergistic strategy...