Acronis is a global leader in cyber protection, delivering AI-powered protection for productive MSPs in a single, natively integrated platform that unifies operations management, cybersecurity, and data protection. Driven by our mission to protect, manage and automate every workload, we’ve built the industry’s only all-in-one solution. We are looking for a Senior Professional Services Specialist to join our mission of protecting the digital world.
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What You'll Do
Serve as the primary technical point of contact for customers, providing ongoing guidance, monitoring solution health, and proactively resolving issues in collaboration with internal teams.
Provide Technical Account Management and project delivery services. As well as participate in services pre-sale process.
Develop and keep updated knowledge bases and...