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Myticas Consulting | ottawa, Canada | Posted June 05, 2026
Position Overview
- Lead the operational support, administration, and ongoing stability of a mission‑critical high value payment systems environment within a 24x7 enterprise setting
- Support and troubleshoot complex payment platform incidents, system events, production issues, and operational escalations in high‑availability environments
- Oversee release management, technical currency initiatives, upgrade planning, and operational governance processes across critical systems
- Act as the bridge between business stakeholders, technical teams, vendors, and external service providers to ensure successful delivery and operational excellence
- Drive strategic system management initiatives including requirements gathering, solution development, process improvement, and implementation planning
- Coordinate and support infrastructure, application, and operational activities relating to enterprise payment systems and supporting technologies
- Work withi...