Job Title: Senior Operations Manager – Retirement Services (401(k))

Location: Alabang, Muntinlupa City - Onsite

Reports To: Director of Retirement Services Operations / Vice President Operations

Job Summary

We are seeking an experienced Senior Operations Manager to lead and oversee retirement services operations, with a primary focus on 401(k) plan administration, participant services, regulatory compliance, and operational excellence. The ideal candidate will possess deep expertise in retirement plan operations, ERISA regulations, client management, process optimization, and people leadership. This role is responsible for ensuring high-quality service delivery, operational efficiency, compliance adherence, and achievement of business objectives

Key Responsibilities

Operations Ma...