Position Overview
Elevate your career as a Senior Technology Operations Analyst at EY. This role focuses on SAP SuccessFactors with hands-on configuration, support, and leadership in a dynamic environment.
As a strategic leader in EY’s Managed Services, you will leverage your expertise in Employee Central (EC) operations. You’ll collaborate with senior stakeholders, mentor junior analysts, and ensure technology solutions align with business goals. This position requires strong analytical skills and technical insight to drive operational excellence.
Key Responsibilities:
• Configure and maintain Employee Central objects and business rules
• Provide L2/L3 support resolving incidents and system issues
• Manage and audit employee lifecycle data across various processes
• Conduct user training and support for end-users
• Build reports and dashboards with SuccessFactors tools
Requirements:
• Bachelor’s degree in IT or related field
• 5–7 years of SAP SuccessFactors experience
...