DHL Global Forwarding (Australia) Pty Ltd. | Melbourne Airport, Australia | Posted June 29, 2026
Position Overview
Ready to take your ocean freight expertise to the next level? Join a global logistics leader where you’ll own the end-to-end shipment journey, build strong customer relationships, and drive operational excellence every day.
What you’ll do
* Be the primary point of contact for customers—managing shipments, resolving issues, and delivering exceptional service
* Coordinate end-to-end ocean freight operations (imports, exports, or both)
* Optimise routing, cost, and profitability while ensuring on-time, compliant delivery
* Manage documentation, invoicing, and resolve disputes with precision
* Identify growth opportunities through upselling and customer engagement
* Drive continuous improvement and support team capability through guidance and training
What you bring
* Proven experience in ocean freight operations (import/export)
* Strong customer focus with ...