Responsibilities

Network ATOM (Automation, Tools & Operation Maturity):

• Owns engaging, solutioning and supporting network infrastructure (Data and Security) locally and globally.
• Troubleshoot complex network (LAN, WAN, DNS, etc.) and firewall-related issues.
• Proactively pinpoint and reduce network performance bottlenecks/issues impacting business workloads.
• Gradually improve network uptime.
• Secure the network from malicious external/internal attacks.
• Provide technical leadership and expertise in escalations, P1-P3 incident response tickets.
• Continuous improvements – leads and participates in Problem Management, Post-mortems, root cause analysis and accelerate/advance the resolution of incidents impacting the Critical Production Environment & pro-longing escalations.
• Assist with business engagement/stakeholder communications for new deployments or continuous improvemen...