Activities related to administration, team lead, design, documentation, installation, configuration, maintenance, and monitoring of customer equipment

ROLE AND RESPONSIBILITIES

Designs, Manages and monitors the operational activities of the data/voice/video network, including design, installation, configuration, maintenance, and security.

Offers technical guidance to the team, supporting skill development, knowledge sharing, and innovative problem-solving.

Monitors utilization trends, manages network performance, and assures maximum uptime; performs ongoing analysis, capacity planning, and technical tuning of the network systems to improve performance.

Plans, develops, and designs network management and maintenance projects, including policies and procedures, operational improvements, backup and archival files, and

Coordinates operations activities with other departments and service providers; designs and implements campus-based L...