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• Oversee a broad, complex portfolio of cross-functional transformation initiatives across Retail Banking, Commercial & Business Banking, Operations & Auto Finance, and enterprise-wide Canadian Banking priorities.
• Partner with business and initiative teams to execute an end-to-end impact assurance framework from early concept and business case through rollout and sustainment, ensuring a seamless transition from design to deployment to steady-state operations. This includes:
o Defining and tracking key adoption and performance indicators (including baseline measures, data sources, and reporting cadence).
o Monitoring readiness and stabilization during implementation and post-implementation, including completing targeted deep-dive assessments where required.
o Identifying and surfacing operational risks, control gaps, or resistance trends; recommending mitigations; and escalating issues to appropriate sta...