Senior Manager, Testing Support

The Senior Manager, Testing Support leads a global, client‑facing Testing Support organization responsible for providing high‑quality testing guidance, execution support, and consultancy across Visa’s core products and platforms. This role owns the operational performance, people leadership, risk management, and continuous improvement of Testing Support services, ensuring adherence to Visa standards, SLAs, and client experience expectations.

The role partners closely with Product, Technology, Implementation, GTM, and Client Services teams to enable seamless client onboarding, certification, and BAU testing, while driving operational excellence, automation, and scalable support models.

What a Senior Manager, Testing Support Does At Visa

Operational Leadership & Service Delivery

• Own the end‑to‑end delivery of Testing Support services, including BAU testing support, certification support, BER...