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Senior Manager-Strategic Operations & Business Analytics

American Express | Gurugram, India | Posted June 03, 2026

Position Overview

Senior Manager-Strategic Operations & Business Analytics

Gurugram, HR, India(Hybrid)

**Job Description**

This role sits at the center of business growth, acting as a strategic leader and problem solver who thrives in ambiguity. The Sr. Manager will lead a high-performing team while driving innovation, continuous improvement, and measurable business outcomes. This individual brings strong curiosity, and demonstrates a growth and achiever mindset by taking ownership of complex problems and delivering scalable solutions that enhance Client Management effectiveness.

This position will report to the Director, Strategic Operations & Business Analytics team (SOBA). It will focus on three key objectives: expanding Client Manager capacity & effectiveness by delivering business critical operational support, executing on risk and compliance related activities in support of the Client Management organization (Risk, Data Security Initiatives), and enhancing colle...

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