Capacity Ingestion and Management:

-Supports team members designing and architecting infrastructure and/or service, sharing guidance on practices and terms for reliability and functionality.

-Supervises team members and provides direction to ensure accurate forecasting of demands for infrastructure and response to capacity needs, ensuring systems have sufficient resources to handle current and future workloads and identifying resource gaps.

-Maintains a collaborative relationship with the software development team to develop infrastructures, ensuring features are reliable and scalable according to deployment requirements.

-Implements expectations for identifying opportunities for prototyping and manages prototyping initiatives (., testing new applications or infrastructures, assisting in onboarding) to explore novel approaches.

Incident and Service Lifecycle Management:

-Monitors data collection, triage, technical...