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Sun Life | Hong Kong, Hong Kong | Posted June 17, 2026
Position Overview
Job Description
:
Responsibilities
Oversee daily operation of policy administration to maintain service level with accuracy and uplift client experienceIdentify and implement system and service enhancement for process streamliningProvide training and coaching to subordinates to cope with business and market changes with updated procedures and documentationLead and drive team to adapt changes with flexibility and competenceSupport ad-hoc project when required
Requirements
University graduate or aboveLOMA / FLMI holderPossess at least 8 years of solid policy administration experience in life insurance industryProficient knowledge in insurance products, process and regulatory requirements (e.g. AML, FATCA, CRS)Strong transformation mindset with demonstrated experience in process re-engineering, digital / insure tech adoption, or automation initiativesProven ab...