**JOB SUMMARY**
The Senior Manager, Corporate Account Management will lead, train, coach & develop colleagues that support inbound activity for Sygma Corporate Customers. This role executes critical thinking and strategic initiatives that ensure key Merchandising KPI’s, and best business practices are delivered. The Sr. Manager acts as the inbound liaison between our corporate customers, SYGMA Merchandising, and all other Sygma departments by building and maintaining relationships, enforcing policies and procedures, to ensure customer satisfaction and contract compliance.

**ESSENTIAL FUNCTIONS**

+ Hire, coach, train, develop, and deliver performance evaluations of colleagues.
+ Build, enhance, and maintain business relationships by managing customer needs; serve as point of escalation for customer issues and partner with customer to reach amicable resolution. Communicate and present data to gain alignment and drive positive business results.
+ Provide proacti...