The Sr Logistics Analyst will be a key part of the Service Operations team working with a cross-functional team including Enterprise Support Services, Service Product management, Networking Business Unit, and our logistics partners to ensure world class execution to our service level agreements with customers. The service coordinator will drive process improvements, track 4PL partner performance, maintain execution metrics and act as an escalation point to ensure on-time delivery performance for our customers worldwide.


What you’ll be doing:
+ Lead cross-functional programs to operationalize new products, services, and service offerings, ensuring readiness across fulfillment, logistics, field service, and support.
+ Design and optimize end-to-end fulfillment flows: order intake, kitting, staging, shipping, installation scheduling, returns, repair, and reverse logistics.
+ Manage relationships with 3PLs, carriers, depot/repair partners, warehousing teams, and fie...