Link-Worldwide is seeking a Major Incident Manager for a hybrid role based in Mexico. This 15-month position involves managing IT service disruptions and critical incidents, coordinating cross-functional teams, and driving continuous improvement.

The ideal candidate will have a Bachelor's degree along with over 5 years of relevant experience in IT Service Management. Responsibilities include effective communication with stakeholders and ensuring compliance with ITIL standards. #J-18808-Ljbffr