We are seeking an experienced Senior IT Support Specialist to join our global MRO client. This role is responsible for providing advanced technical support, maintaining IT systems, and ensuring smooth day-to-day operations for end users
Key Responsibiliti
- esProvide advanced technical support for PCs, industrial PCs, printers, phones, and other IT equipmen
- t.Diagnose and resolve hardware, software, and network-related issue
- s.Install, configure, maintain, and update operating systems and standard application
- s.Monitor system performance and support system availability and securit
- y.Maintain IT documentation, procedures, and compliance requirement
- s.Support local and regional IT projects as require
- d.Collaborate with internal teams to ensure effective IT service deliver
- y.Respond to user requests and provide high-quality customer suppor
Requireme