At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We’re looking for the Senior Incident Manager to join our global team. You’ll be the main point of contact for technical support in your region, coordinating teams during urgent outages. We need someone who can communicate, organize, and represent our customers and support the organization during high-impact events.

How will you make an impact?

• Lead technical teams during critical incidents to ensure timely resolution in Production environments.
• Serve as an escalation point for support teams, customers, and external parties to drive incident resolution.
• Facilitate communication between internal teams, ...