Job Responsibilities:


+ Directly interface with Customer Supplier Quality Engineers to collaborate on PI product quality topics

+ Assist PI Sales team in on customer quality matters

+ Lead 8D investigations into quality issues affecting customers in region

+ Obtain failure analysis data and results and prepare final customer facing 8D reports (English and or Mandarin)

+ Support customer PPAP and documentation requests

+ Facilitate and manage problem resolution with support from Engineering teams in company headquarters

+ Visit customers as necessary to resolve customer satisfaction issues arising from product quality issues.

+ Direct experience in automotive skillsets /customer interface on resolution of integrated circuit quality problems.

+ Direct Experience managing 8D investigations and creating 8D reports

+ Manage customer quality issues in a manner that helps im...