Key Responsibilities
Oversee and manage day-to-day departmental operations and administrative functions
Analyse workflows and recommend process improvements for operational efficiency
Prepare management reports, data analysis, and business updates
Coordinate cross-functional activities and ensure timely execution of deliverables
Support policy implementation and ensure compliance with internal procedures
Handle escalations, problem-solving, and stakeholder management
Assist Management in planning, budgeting, and operational strategies
Mentor junior staff and provide guidance where required
Manage confidential information and sensitive documentation professionally
Participate in projects, audits, and company-wide initiatives
Requirements
Diploma or Degree in relevant discipline
Minimum 4–5 years of relevant working experience
Strong analytical, coordination, and organisational skills
Good interpersonal and stakeholder management abilities
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