Principal Accountabilities

• Administer and support SuccessFactors in alignment with HRIS colleagues.
• Administer and support other HR-related applications / software.
• Troubleshoot and analyse issues raised by end users.
• Support regular updates / patches following the vendor / partner cycles.
• Support HR in defining their internal processes.
• Support the tool selection and implementation based on identified HR needs.
• Support external consultants and suppliers as required.
• Create and maintain system documentation, including FDS and SOP’s
• Design and generate reports and metrics to support HR Operations

Knowledge, Skills and Experience

Essential

• Strong analytical capability, attention to detail and best practice knowledge.
• Ability and willingness to learn new skills over time which are required for the job.
• Collaborative and consult...