PRIMARY PURPOSE

This role is responsible for working closely and effectively with Argano’s Managed Services clients, providing troubleshooting and analysis, assessing solutions, and advising our customers on how to best meet their goals. The Senior Consultant, Client Care, also acts as a project manager for clients, meeting with them on a pre-determined cadence, triaging and prioritizing issues, assisting with resource planning, and providing clear communication.

CRITICAL QUALIFICATIONS AND EXPERIENCE

• 5+ years of experience working in D365 F&S C M Supply Chain module working in an implementation team, managed services team, or combination, performing functional analysist, troubleshooting, solution recommendation and best practices guidance
• Expertise in D365F&S C Supply Chain, WMS and Production modules
• Proven ability to work with, and contribute to, a virtual team of functional/technical consultants working from different loca...