Job Description

What is the Opportunity?The Network Security Service Operations team safeguards RBC and CNB's Network Infrastructure by tracking and remediating vulnerabilities and mitigating service outages. In this role, you will provide technical expertise necessary for the successful implementation, maintenance and support of modern security technologies. You will be regularly working with technical and business partners, vendors to resolve incidents/problems, perform root cause analysis, and deliver infrastructure upgrades and stability across the global RBC and CNB Enterprise (North & South America, Caribbean, Europe, Asia-Pacific).What will you do?

Responding to network security event and incident escalations from first-level support Network Operations, internal/external clients and business partners

Performing root cause analysis with vendor engineers and escalation teams for incidents and problems, along with implementing...