UBT is seeking a Customer Experience Manager to lead their established team in Caerphilly. This senior position in the Leadership Team focuses on fostering a customer-first environment by managing inbound and outbound call processes, ensuring efficient order management, and enhancing customer relationships. Candidates should exhibit strong communication abilities, organizational skills, and a knack for using CRM systems. Benefits include a salary between £40,000 and £45,000, private healthcare, and a generous holiday allowance.
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