About Kyra

Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI‑powered intelligence across TikTok, Instagram, and YouTube.

Opportunity

This is a founding role. You’re our first dedicated Customer Success hire for our self‑serve platform that brands use every day.

Why this role exists

The platform will be self‑serve. Brands log in and run their own campaigns, and that’s exactly why this role matters. Customers don’t usually announce that they’re leaving. On a self‑serve platform they just go quiet, the logins stop, and they churn. Someone has to own the relationship after the signature, or no one does. That’s this role. You’re the reason an account stays, gets value from the platform, and grows, rather than drifting o...