About Kyra

Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube.

The Opportunity

This is a founding role. You're our first dedicated Customer Success hire for our self-serve platform that brands use every day.

There is no function yet. You build it. The onboarding flow that gets a brand self‑serving fast. The health scoring. The engagement cadence. The HubSpot setup. The renewal and expansion playbook. You set the standard the next hire inherits.

That's what makes this version of the job rare. The earliest calls are yours. How onboarding works. Which usage signals mean an account is healthy. Which ones mean it's time to step in. What a good renewal sounds like, and which sig...