Senior Customer Service Executive Posting Date : 20 May 2026 | Close Date :18 Aug 2026

Industry: Precision Engineering / Sheet Metal Fabrication / Manufacturing

Product: fabricated semifinished metal products and metal parts/Product

Senior Customer Service Executive Job Description

Job Expected Results

To provide timely sales order entry into system by meeting Navision standard (correct item card, part no, quantity, revision, date, price, ship to location etc.)

To provide at least current month and 3 months forecast demand in ERP system which consider material and production lead time, minimize exposure and liability.

To liaise with customer and provide shipment demand plan.

To provide clear ECN implementation cut-off in sales order.

To liaise with customer day to day operation issues.

Responsibilities

Received customer PO and return acknowledge the receiving of purchase order to custo...