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Senior Customer Service Associate

The HIRD | pune district, India | Posted June 06, 2026

Position Overview

Hiring for International Voice Process (Inbound)


Location: Pune

Work From Office | Night Shift | 5 Days Working


Eligibility:

✔ 12th Pass / Graduate

✔ Minimum 1 year of International Inbound Voice (B2C) experience

✔ Excellent English communication skills


Roles & Responsibilities:

• Handle inbound customer calls and resolve queries efficiently.

• Provide excellent customer service and maintain high customer satisfaction.

• Document customer interactions accurately.

• Meet quality, productivity, and SLA targets.

Salary: Up to ₹4.9 LPA


Interested candidates can share their updated resume on

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