We are seeking a Senior Customer Program Manager to support the planning and execution of technical and operational programs for key partners and maintain strong customer relationships. As a key member of the Customer Program Management Team, this role will drive collaboration with major enterprise customers, cloud service providers. The ideal candidate will bring strong technical program management expertise, a solid engineering background, and the ability to thrive in fast-paced environments while ensuring successful outcomes for both internal teams and external collaborators.


What you'll be doing:
+ Define and manage program schedules, deliverables, and turning points for networking and switch box programs, aligned with CSP customer roadmaps and their ODM/OEM partners.
+ Translate CSP and ODM/OEM customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales.
+ Provide ho...