Senior Customer Insights Analyst

Location: Taguig
Work Set-up: On-site
Work Schedule: Monday to Friday

Job Responsibilities

• Generate actionable customer insights through advanced data analysis.
• Analyze customer behavior, engagement, and retention trends.
• Support CRM and marketing strategies through segmentation and targeting.
• Monitor campaign performance and recommend optimization opportunities.
• Collaborate with stakeholders to improve customer-centric initiatives.
• Ensure accuracy and integrity of customer data and reporting.

Qualifications

• Minimum 5 years of experience in customer insights, CRM, or analytics.
• Experience working with digital or online businesses.
• Coding proficiency in SQL, Python, R, or related languages.
• Strong analytical thinking and systematic problem-solvi...