Senior Customer Experience Advisor

Shape how our community experiences Council services

At Hutt City Council, we’re focused on delivering seamless, user-centred services for our community. We’re looking for a Senior Customer Experience Advisor to play a key role in enhancing how our customers interact with us — particularly across our digital channels.

This is an exciting opportunity to combine strategy, content, data, and innovation to improve customer experience at scale.

About the role

As a Senior Customer Experience Advisor, you’ll work at the intersection of customer experience, knowledge management, and digital service...