Description

Willis Towers Watson (WTW) is a leader in the marketplace. They offer excellent opportunities for experienced pension professionals. Our global Outsourcing line of business provides outsourced administration services to occupational pension funds, working with some of the world’s leading organisations. LifeSight, WTW’s DC master trust, represents one of our biggest business growth opportunities in the UK. Our growing business has already quickly gained a foothold in this exciting market supported by a targeted approach to the market to make us stand out against our competitors.

We are hiring a Senior Complaints Administrator to be based in our Redhill or Leeds office. Reporting to the LifeSight Complaints Manager, you will play a key role in managing and processing complaints and expressions of dissatisfaction raised by LifeSight members. This includes identifying complaint trends and recurring issues, and providing clear insights and reporti...