Time Type: Full time

Worker Type: Employee

The role provides strategic oversight of Accident & Health and Motor Claims operations, ensuring compliant, consistent, and high‑quality end‑to‑end claims management. It involves managing complex and escalated cases, driving effective collaboration with stakeholders and vendors, and leveraging automation and data analytics to enhance efficiency and decision‑making. The role also supports system enhancements and process improvements, with a strong focus on team development and performance management to build a high‑performing claims team. In addition, the role offers exposure to regional transformation initiatives.

• Claims Operations Management (A&H and Motor)
  • Lead strategic oversight to overall claims journey of both lines of business ensuring compliance
  • Provide technical support to the team on complex cases, manage es...