This job description is for a Senior Google CCAI Conversational AI Developer, focused on designing and implementing advanced contact center automation solutions with Integration knowledge on other CCaaS platforms like Genesys, AWS Connect, and Cisco UCCE.

Job Title: Senior Google CCAI Conversational AI Developer



We are seeking a talented and experienced Senior Developer to design, develop, and implement cutting-edge conversational AI solutions using the Google Cloud Contact Center AI (CCAI) platform. The ideal candidate will have hands-on experience building and integrating intelligent virtual agents (chatbots/voicebots) within contact center environments and possess competitive knowledge of other leading platforms to help drive strategic decisions and superior customer experiences.

Key Responsibilities

• Design, develop, and deploy virtual agents using Google Dialogflow ES and CX for both voice and chat chan...