Lead innovative CRM strategies as a Senior Business Systems Analyst at McKesson, specializing in Salesforce and Marketo solutions. Drive data-driven customer engagement with comprehensive platform analysis and stakeholder collaboration.
In this senior-level role, you will guide business analysis across CRM and Marketing platforms, including Salesforce's Sales Cloud and Marketing Cloud, as well as Marketo. Your expertise will shape strategy, define priorities, and influence solution designs, ensuring they are aligned with customer engagement and operational excellence goals.
Key Responsibilities:
• Lead end-to-end business analysis for CRM and Marketing platforms
• Partner with business leaders and IT to set strategic direction
• Facilitate requirements workshops and solution discussions
• Drive process analysis and optimization across workflows
• Support cross-platform integration initiatives and governance standards
Requirements:
• Minimum 7 years of experie...