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Senior Assistant Manager, Inbound Voice Claims

EXL | , metro manila, philippines, Philippines | Posted June 05, 2026

Position Overview

A business consulting and services firm is seeking an Assistant Manager for Customer Care to ensure assigned targets are met in accordance with SLAs. The role involves managing claims, maintaining transaction quality, and focusing on customer satisfaction. Essential skills include effective communication and adherence to company policies. This is a full-time role at the mid-senior level based in Metro Manila, Philippines.
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