Job Description: We are seeking a highly experienced Senior Developer / Architect with deep expertise in Ivanti ITSM to lead design, development, and integration of IT service management solutions. This role requires strong hands-on capability, architecture ownership, and proven experience delivering Ivanti-ServiceNow integrated environments. Desired Experience . 8-10+ years of overall experience . Strong hands-on experience with Ivanti ITSM platform . Proven experience in ITSM solution design and implementation . Experience working on enterprise-scale ITSM transformation programs . Strong experience in the Telecom Industry Key Skills & Technology . Ivanti ITSM platform . Configuration, customisation, and workflow design . Incident, Problem, Change, and Service Request management . Strong understanding of ITIL processes and frameworks . Integration technologies: REST, SOAP, APIs, middleware Must-Have Skills . Deep hands-on expertise in Ivanti ITSM development and architecture . Proven ...