Boston or San Francisco (Hybrid, 2 days/week in-office)

About the Role

You will operate as a forward-deployed product owner embedded with customers—responsible for identifying high-impact problems, designing AI agent workflows, and driving them into production. You own both defining the right solution and ensuring it is delivered successfully.

This role sits at the intersection of product, engineering, and customer execution.

Key Responsibilities

• Scope and prioritize use cases: Work directly with customers to identify high-impact automation opportunities across workflows
• Lead discovery and design workshops: Uncover pain points, map processes, and define clear problem statements and success criteria
• Design agent workflows: Translate business needs into structured agent behaviors, requirements, and system logic
• Own end-to-end execution: Drive delivery across engineering, ...