Job Summary

Responsible for IOA Benefits Account Management activities while under Producer direction, including Client service and communication. Team leadership; directing daily tasks and work activities of Account Coordinators; team and individual productivity, quality, and service levels; implementation of client benefits administrative processes, tracking, renewals, new client set-up; data management/entry; Producer communication; team and individual professional development; performing compliance audits and notices to clients; identification of sales opportunities; IOA core values.

What You’ll Do: